"All staff at Protoys are imbued with a culture of fulfilling client needs as the highest priority ..."

At Protoys we understand the importance of strong client relationships. We strive to build and maintain solid, long-term partnerships with our clients based on trust, integrity, respect and service at the highest level. These are core values of our business. Benefits exist for both ourselves and our clients in having open, idea-sharing relationships supported by these values.

This attitude permeates all aspects of our dealings. All staff at Protoys are imbued with a culture of fulfilling client needs as the highest priority, no matter what the obstacles or effort required.

This culture is further enhanced by our genuine desire to help and ensure our clients receive all the possible benefits from the services we offer.

Our established network of partner companies including manufacturers, suppliers, logistics providers and technology vendors, are all carefully selected so as to provide our clients with the highest level of customer care and attention.

This is what our clients have said:

[VIC, Club] "Thanks for making a difficult job easy."

[QLD, Council] "We got some great deals last year and a service to match. Looking forward to working with Protoys again."

[QLD, Corporate] "Good easy service, just order online, pick the age & price & everything arrives wrapped, packed & delivered on time."

[WA, Corporate] "Fantastic range of toys to choose from at great prices. Account management above and beyond normal expectations."

[NSW, Charity] "My dealings with Protoys over the last 2 years have been a pleasant experience. Courtesy and efficiency have been excellent."

[NSW, Club] "Protoys offer a convenient online ordering system for those busy periods of the year, however if you have time, it’s a lot of fun to walk around the showroom with a product specialist informing you what is in trend for your target market."

[SA, Corporate] "It used to take me 4 hours in a shop to do 50 presents. This year it took me 1 hour on the net. I then had to wrap and store the presents at home until the party. Now it's all done for me. I'll be back in 2011 with Protoys. Thanks."

[NSW, Club] "As a new client, I was so impressed with Protoys. Having been with our previous supplier for many years, I was very worried about change. I would recommend Protoys to everyone. They were very professional in every aspect. It was fantastic being able to order current brands of toys at great prices. Terry was such a help. The order was delivered on-time and spot-on. Thank you for all your effort."

[QLD, Corporate] "2006 was our first year using Protoys. The level of expertise and professionalism shown by our account manager far exceeded previous company levels. We were completely satisfied at the service."

[VIC, Corporate] "We would like to thank Protoys for their wonderful efficient prompt service. Over the past 4 years we have never had any problems. Parents and children just love the gifts. You can all be extremelly proud of the customer service."